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All gift card and certificate sales are final and non-refundable.  Gift cards cannot be used to purchase another gift certificate or card.  Gift card or certificate must be presented at the time of redemption.  Venus spa is not responsible for lost or stolen gift cards or certificates.  Gift cards and certificates cannot be redeemed for cash.  Venus spa gift cards and certificates do not ever expire.  However, because we frequently update the services and packages offered, after one year, gift certificates are redeemable only for the dollar value originally purchased.

For example, if you buy a massage gift certificate on sale for $79 you have a year to use it for that massage. After a year, you can still use it for its value of $79, but may no longer be able to get that massage for the same price!

Gift cards are transferable

Refund Policy

Unopened Products, in original packaging, may be returned for credit or exchanged within 30 days. We cannot accept returns on opened skincare or cosmetic products.
* Receipt required
* Original purchase value will be applied to client account or Gift Card
* A store credit or product exchange may be given for any opened item that is returned due to an adverse reaction that a client has experienced while using that product. The client must consult with a technician within 7 days of product purchase.

Complete the information, accept the policies to be redirected to the purchase page.

The purchase, appointment, and gift card information must match the form to be valid.

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