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Book Your Experience at Venus Spa

  •   Instant Booking: Click here to schedule your appointment with us through Vagaro – easy and convenient!
  •   Need Assistance? Call us at (857) 576-0113, or text us for a quick response… WhatsApp’s number

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SERVICE POLICY

To ensure a safe and effective treatment at Venus Spa, please follow these steps:

    1. Avoid sun exposure and tanning (including self-tanner) for 7 days before your treatment.
    2. Stop using retinoids, exfoliants, AHAs/BHAs, glycolic or salicylic acid at least 5–7 days before.
    3. Discontinue antibiotics or photosensitizing medications (like Accutane); consult your doctor if unsure.
    4. Do not wax, thread, or use depilatory creams in the treatment area for at least 48 hours before.
    5. Shave the treatment area 24 hours before if you’re receiving laser hair removal.
    6. Avoid alcohol, caffeine, and blood thinners (like aspirin or NSAIDs) for 24 hours before.
    7. No Botox or fillers in the treatment area for at least 2 weeks prior.
    8. Stay hydrated — healthy, hydrated skin responds better to treatment.
    9. Avoid heavy workouts, saunas, or steam rooms on the day of your appointment.
    10. Arrive with clean skin — no makeup, lotion, sunscreen, oils, deodorant, or perfume.
    11. Reschedule if you have active breakouts, rashes, or infections in the treatment area.

Venus Spa Policies

We are committed to providing an exceptional experience for every client. Please take a moment to review our policies designed to respect your time, protect your investment, and ensure the highest standard of care.

Gift Cards & Certificates

  • All gift card and certificate sales are final and non-refundable
  • Gift cards may not be redeemed for cash and must be presented at time of service
  • Lost or stolen cards will not be replaced

Refund Policy

  • Unopened products in original packaging may be returned for credit or exchange within 30 days of purchase
  • We cannot accept returns on opened skincare, cosmetics, or used items
  • No refunds on pre-purchased services at any time

Appointments & Cancellations

  • We kindly ask for at least 4 hours’ notice for any changes or cancellations
  • Cancellations made with less than 4 hours’ notice will result in a 50% fee
  • No-shows will be charged 100% of the scheduled service
  • All deposits and pre-payments are non-refundable and non-transferable

Service Disclaimer

Venus Spa reserves the right to refuse service to anyone demonstrating inappropriate behavior or disrespectful conduct.

Pricing Notice

Service and product prices are subject to change at any time without notice.

Late Arrival Policy

Clients arriving more than 10 minutes late may have their service shortened or rescheduled, depending on the schedule. Full charges still apply.

Health & Safety Policy

Please inform us of any medical conditions, allergies, or if you are pregnant before your treatment. Certain treatments may not be recommended for specific conditions.

Age Restrictions

Clients must be at least 18 years old for most services unless accompanied by a guardian or with parental consent (if applicable).

Payment Methods Accepted

We accept cash, major credit cards, debit, and Venus Spa gift cards. Gratuities are appreciated and may be paid in cash or added to your card.

Privacy Policy

We value your privacy. Personal information collected for bookings and services will never be shared without consent.

Pre-Treatment Guidelines

Clients should review pre-treatment instructions before laser, chemical peels, microneedling, or radiofrequency treatments to avoid complications and ensure results.

Post-Treatment Care Policy

Aftercare instructions will be provided for applicable treatments. Failure to follow them may affect your results.

Package Expiration Policy

We value your privacy. Personal information collected for bookings and services will never be shared without consent.

Pre-Treatment Guidelines

Clients should review pre-treatment instructions before laser, chemical peels, microneedling, or radiofrequency treatments to avoid complications and ensure results.

Privacy Policy (Short Version)

Pre-paid service packages must be used within 12 months unless otherwise noted. Unused services after this period will be forfeited.

Allergic Reaction/Result Disclaimer

Results vary. While we use medical-grade products and equipment, we cannot guarantee results or prevent possible allergic reactions.

Consultation Requirement

Some treatments require a mandatory consultation prior to scheduling. This helps us ensure it’s the right option for your skin type and goals.

Quiet Environment Reminder

To maintain a peaceful environment, we kindly ask that phones be silenced and conversations kept low while in the spa.

Terms & Conditions

By booking an appointment, purchasing products, or using our services, you agree to all Venus Spa terms and policies. These terms are subject to change without prior notice.

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